Shipping policy

Shipping Responsibility & Lost Packages

To keep your piece safe, orders of $500 or more ship with signature required. Orders under $500 ship without a signature unless you request one before your order ships. If you choose not to request a signature, or ask us to waive a required one, you accept full responsibility for your package once it is marked delivered.

Title and responsibility for your order pass to you once your package is handed to the carrier. Select Vintage is not responsible for packages that are lost, stolen, damaged or delayed in transit, or that go missing after being marked delivered to the address provided at checkout.

If your package is missing or arrives damaged, please email info@selectvintagenyc.com within 48 hours of the delivery scan. All shipping claims are opened by the customer directly with the carrier. We’re always happy to share tracking and order details to support your claim.

Please double-check your shipping address before placing your order. If a package is refused, unclaimed or returned to us for any reason, you are responsible for the cost of re-shipping, and original shipping charges are non-refundable.

We’re a small team and want to make things right. Please contact us before opening a dispute with your bank. Disputes filed for orders with tracking that shows delivery to the address on the order will be contested.